28 lines
1.4 KiB
Markdown
28 lines
1.4 KiB
Markdown
# FAQ
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## Why some of my results are empty?
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Your typebot collects results as soon as your user answers the first input. If other inputs have a blank answer, it means the user never answered them and left the bot.
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## How can I delete a block or an edge?
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You can right-click on most elements in the graph to open up a contextual menu.
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## Is human takeover is available on Typebot?
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Live chat is not natively integrated. Typebot is specifically built for async chats. You can still have a human takeover feature using the [Chatwoot block](/editor/blocks/integrations/chatwoot). It will open a Chatwoot live chat box whenever the block is hit.
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You can also implement great customer support with Typebot by using a ticketing system such as [Freshdesk](https://freshdesk.com/) or [Zendesk](https://www.zendesk.com/). You can create a ticket each time your user answers the bot.
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## Is there an affiliate program available?
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I'm not planning on having a Typebot affiliation program.
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As a customer, I don't like when someone promotes a tool with an affiliation because we could think that the only reason he's promoting it is that he can win big comparing with other tools.
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Natural recommendations resonate a lot more with me. My goal is to create the best user experience possible, so I really hope you will recommend Typebot for free. 🤝
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## How can I change my password
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Typebot doesn't store any password. Its login works with Github, Google, Facebook and Magic link email.
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