/* Schedule any workflow reminder that falls within 72 hours for email */ import type { NextApiRequest, NextApiResponse } from "next"; import { v4 as uuidv4 } from "uuid"; import dayjs from "@calcom/dayjs"; import { getCalEventResponses } from "@calcom/features/bookings/lib/getCalEventResponses"; import { getBookerBaseUrl } from "@calcom/lib/getBookerUrl/server"; import logger from "@calcom/lib/logger"; import { defaultHandler } from "@calcom/lib/server"; import { getTimeFormatStringFromUserTimeFormat } from "@calcom/lib/timeFormat"; import prisma from "@calcom/prisma"; import { WorkflowActions, WorkflowMethods, WorkflowTemplates } from "@calcom/prisma/enums"; import { bookingMetadataSchema } from "@calcom/prisma/zod-utils"; import type { PartialWorkflowReminder } from "../lib/getWorkflowReminders"; import { getAllRemindersToCancel, getAllRemindersToDelete, getAllUnscheduledReminders, } from "../lib/getWorkflowReminders"; import { getiCalEventAsString } from "../lib/getiCalEventAsString"; import { cancelScheduledEmail, deleteScheduledSend, getBatchId, sendSendgridMail, } from "../lib/reminders/providers/sendgridProvider"; import type { VariablesType } from "../lib/reminders/templates/customTemplate"; import customTemplate from "../lib/reminders/templates/customTemplate"; import emailRatingTemplate from "../lib/reminders/templates/emailRatingTemplate"; import emailReminderTemplate from "../lib/reminders/templates/emailReminderTemplate"; async function handler(req: NextApiRequest, res: NextApiResponse) { const apiKey = req.headers.authorization || req.query.apiKey; if (process.env.CRON_API_KEY !== apiKey) { res.status(401).json({ message: "Not authenticated" }); return; } if (!process.env.SENDGRID_API_KEY || !process.env.SENDGRID_EMAIL) { res.status(405).json({ message: "No SendGrid API key or email" }); return; } // delete batch_ids with already past scheduled date from scheduled_sends const remindersToDelete: { referenceId: string | null }[] = await getAllRemindersToDelete(); const deletePromises: Promise[] = []; for (const reminder of remindersToDelete) { const deletePromise = deleteScheduledSend(reminder.referenceId); deletePromises.push(deletePromise); } Promise.allSettled(deletePromises).then((results) => { results.forEach((result) => { if (result.status === "rejected") { logger.error(`Error deleting batch id from scheduled_sends: ${result.reason}`); } }); }); //delete workflow reminders with past scheduled date await prisma.workflowReminder.deleteMany({ where: { method: WorkflowMethods.EMAIL, scheduledDate: { lte: dayjs().toISOString(), }, }, }); //cancel reminders for cancelled/rescheduled bookings that are scheduled within the next hour const remindersToCancel: { referenceId: string | null; id: number }[] = await getAllRemindersToCancel(); const cancelUpdatePromises: Promise[] = []; for (const reminder of remindersToCancel) { const cancelPromise = cancelScheduledEmail(reminder.referenceId); const updatePromise = prisma.workflowReminder.update({ where: { id: reminder.id, }, data: { scheduled: false, // to know which reminder already got cancelled (to avoid error from cancelling the same reminders again) }, }); cancelUpdatePromises.push(cancelPromise, updatePromise); } Promise.allSettled(cancelUpdatePromises).then((results) => { results.forEach((result) => { if (result.status === "rejected") { logger.error(`Error cancelling scheduled_sends: ${result.reason}`); } }); }); // schedule all unscheduled reminders within the next 72 hours const sendEmailPromises: Promise[] = []; const unscheduledReminders: PartialWorkflowReminder[] = await getAllUnscheduledReminders(); if (!unscheduledReminders.length) { res.status(200).json({ message: "No Emails to schedule" }); return; } for (const reminder of unscheduledReminders) { if (!reminder.booking) { continue; } if (!reminder.isMandatoryReminder && reminder.workflowStep) { try { let sendTo; switch (reminder.workflowStep.action) { case WorkflowActions.EMAIL_HOST: sendTo = reminder.booking?.userPrimaryEmail ?? reminder.booking.user?.email; break; case WorkflowActions.EMAIL_ATTENDEE: sendTo = reminder.booking.attendees[0].email; break; case WorkflowActions.EMAIL_ADDRESS: sendTo = reminder.workflowStep.sendTo; } const name = reminder.workflowStep.action === WorkflowActions.EMAIL_ATTENDEE ? reminder.booking.attendees[0].name : reminder.booking.user?.name; const attendeeName = reminder.workflowStep.action === WorkflowActions.EMAIL_ATTENDEE ? reminder.booking.user?.name : reminder.booking.attendees[0].name; const timeZone = reminder.workflowStep.action === WorkflowActions.EMAIL_ATTENDEE ? reminder.booking.attendees[0].timeZone : reminder.booking.user?.timeZone; const locale = reminder.workflowStep.action === WorkflowActions.EMAIL_ATTENDEE || reminder.workflowStep.action === WorkflowActions.SMS_ATTENDEE ? reminder.booking.attendees[0].locale : reminder.booking.user?.locale; let emailContent = { emailSubject: reminder.workflowStep.emailSubject || "", emailBody: `${ reminder.workflowStep.reminderBody || "" }`, }; let emailBodyEmpty = false; if (reminder.workflowStep.reminderBody) { const { responses } = getCalEventResponses({ bookingFields: reminder.booking.eventType?.bookingFields ?? null, booking: reminder.booking, }); const organizerOrganizationProfile = await prisma.profile.findFirst({ where: { userId: reminder.booking.user?.id, }, }); const organizerOrganizationId = organizerOrganizationProfile?.organizationId; const bookerUrl = await getBookerBaseUrl( reminder.booking.eventType?.team?.parentId ?? organizerOrganizationId ?? null ); const variables: VariablesType = { eventName: reminder.booking.eventType?.title || "", organizerName: reminder.booking.user?.name || "", attendeeName: reminder.booking.attendees[0].name, attendeeEmail: reminder.booking.attendees[0].email, eventDate: dayjs(reminder.booking.startTime).tz(timeZone), eventEndTime: dayjs(reminder.booking?.endTime).tz(timeZone), timeZone: timeZone, location: reminder.booking.location || "", additionalNotes: reminder.booking.description, responses: responses, meetingUrl: bookingMetadataSchema.parse(reminder.booking.metadata || {})?.videoCallUrl, cancelLink: `${bookerUrl}/booking/${reminder.booking.uid}?cancel=true`, rescheduleLink: `${bookerUrl}/reschedule/${reminder.booking.uid}`, ratingUrl: `${bookerUrl}/booking/${reminder.booking.uid}?rating`, noShowUrl: `${bookerUrl}/booking/${reminder.booking.uid}?noShow=true`, }; const emailLocale = locale || "en"; const emailSubject = customTemplate( reminder.workflowStep.emailSubject || "", variables, emailLocale, getTimeFormatStringFromUserTimeFormat(reminder.booking.user?.timeFormat), !!reminder.booking.user?.hideBranding ).text; emailContent.emailSubject = emailSubject; emailContent.emailBody = customTemplate( reminder.workflowStep.reminderBody || "", variables, emailLocale, getTimeFormatStringFromUserTimeFormat(reminder.booking.user?.timeFormat), !!reminder.booking.user?.hideBranding ).html; emailBodyEmpty = customTemplate( reminder.workflowStep.reminderBody || "", variables, emailLocale, getTimeFormatStringFromUserTimeFormat(reminder.booking.user?.timeFormat) ).text.length === 0; } else if (reminder.workflowStep.template === WorkflowTemplates.REMINDER) { emailContent = emailReminderTemplate( false, reminder.workflowStep.action, getTimeFormatStringFromUserTimeFormat(reminder.booking.user?.timeFormat), reminder.booking.startTime.toISOString() || "", reminder.booking.endTime.toISOString() || "", reminder.booking.eventType?.title || "", timeZone || "", attendeeName || "", name || "", !!reminder.booking.user?.hideBranding ); } else if (reminder.workflowStep.template === WorkflowTemplates.RATING) { const organizerOrganizationProfile = await prisma.profile.findFirst({ where: { userId: reminder.booking.user?.id, }, }); const organizerOrganizationId = organizerOrganizationProfile?.organizationId; const bookerUrl = await getBookerBaseUrl( reminder.booking.eventType?.team?.parentId ?? organizerOrganizationId ?? null ); emailContent = emailRatingTemplate({ isEditingMode: true, action: reminder.workflowStep.action || WorkflowActions.EMAIL_ADDRESS, timeFormat: getTimeFormatStringFromUserTimeFormat(reminder.booking.user?.timeFormat), startTime: reminder.booking.startTime.toISOString() || "", endTime: reminder.booking.endTime.toISOString() || "", eventName: reminder.booking.eventType?.title || "", timeZone: timeZone || "", organizer: reminder.booking.user?.name || "", name: name || "", ratingUrl: `${bookerUrl}/booking/${reminder.booking.uid}?rating` || "", noShowUrl: `${bookerUrl}/booking/${reminder.booking.uid}?noShow=true` || "", }); } if (emailContent.emailSubject.length > 0 && !emailBodyEmpty && sendTo) { const batchId = await getBatchId(); sendEmailPromises.push( sendSendgridMail( { to: sendTo, subject: emailContent.emailSubject, html: emailContent.emailBody, batchId: batchId, sendAt: dayjs(reminder.scheduledDate).unix(), replyTo: reminder.booking?.userPrimaryEmail ?? reminder.booking.user?.email, attachments: reminder.workflowStep.includeCalendarEvent ? [ { content: Buffer.from(getiCalEventAsString(reminder.booking) || "").toString("base64"), filename: "event.ics", type: "text/calendar; method=REQUEST", disposition: "attachment", contentId: uuidv4(), }, ] : undefined, }, { sender: reminder.workflowStep.sender } ) ); await prisma.workflowReminder.update({ where: { id: reminder.id, }, data: { scheduled: true, referenceId: batchId, }, }); } } catch (error) { logger.error(`Error scheduling Email with error ${error}`); } } else if (reminder.isMandatoryReminder) { try { const sendTo = reminder.booking.attendees[0].email; const name = reminder.booking.attendees[0].name; const attendeeName = reminder.booking.user?.name; const timeZone = reminder.booking.attendees[0].timeZone; let emailContent = { emailSubject: "", emailBody: "", }; const emailBodyEmpty = false; emailContent = emailReminderTemplate( false, WorkflowActions.EMAIL_ATTENDEE, getTimeFormatStringFromUserTimeFormat(reminder.booking.user?.timeFormat), reminder.booking.startTime.toISOString() || "", reminder.booking.endTime.toISOString() || "", reminder.booking.eventType?.title || "", timeZone || "", attendeeName || "", name || "", !!reminder.booking.user?.hideBranding ); if (emailContent.emailSubject.length > 0 && !emailBodyEmpty && sendTo) { const batchId = await getBatchId(); sendEmailPromises.push( sendSendgridMail( { to: sendTo, subject: emailContent.emailSubject, html: emailContent.emailBody, batchId: batchId, sendAt: dayjs(reminder.scheduledDate).unix(), replyTo: reminder.booking?.userPrimaryEmail ?? reminder.booking.user?.email, }, { sender: reminder.workflowStep?.sender } ) ); await prisma.workflowReminder.update({ where: { id: reminder.id, }, data: { scheduled: true, referenceId: batchId, }, }); } } catch (error) { logger.error(`Error scheduling Email with error ${error}`); } } } Promise.allSettled(sendEmailPromises).then((results) => { results.forEach((result) => { if (result.status === "rejected") { logger.error("Email sending failed", result.reason); } }); }); res.status(200).json({ message: `${unscheduledReminders.length} Emails to schedule` }); } export default defaultHandler({ POST: Promise.resolve({ default: handler }), });