2cbf8348c3
BREAKING CHANGE: Stripe environment variables have changed. New ones are required. Check out the new Stripe configuration in the docs. Closes #457
87 lines
3.5 KiB
TypeScript
87 lines
3.5 KiB
TypeScript
import { Heading, VStack, SimpleGrid, Stack, Text } from '@chakra-ui/react'
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export const Faq = () => (
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<VStack w="full" spacing="10">
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<Heading textAlign="center">Frequently asked questions</Heading>
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<SimpleGrid columns={[1, 2]} spacing={10}>
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<Stack borderWidth={1} p="8" rounded="lg" spacing={4}>
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<Heading as="h2" fontSize="2xl">
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What is considered a monthly chat?
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</Heading>
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<Text>
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A chat is counted whenever a user starts a discussion. It is
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independant of the number of messages he sends and receives. For
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example if a user starts a discussion and sends 10 messages to the
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bot, it will count as 1 chat. If the user chats again later and its
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session is remembered, it will not be counted as a new chat. <br />
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<br />
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An easy way to think about it: 1 chat equals to a row in your Results
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table
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</Text>
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</Stack>
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<Stack borderWidth={1} p="8" rounded="lg" spacing={4}>
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<Heading as="h2" fontSize="2xl">
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What happens once I reach the monthly chats limit?
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</Heading>
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<Text>
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When you exceed the number of chats included in your plan, you will
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receive a heads up by email. There won't be any immediate
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additional charges and your bots will continue to run. If you continue
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to exceed the limit, you will be kindly asked you to upgrade your
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subscription.
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</Text>
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</Stack>
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<Stack borderWidth={1} p="8" rounded="lg" spacing={4}>
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<Heading as="h2" fontSize="2xl">
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What is considered as storage?
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</Heading>
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<Text>
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You accumulate storage for every file that your user upload into your
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bot. If you delete the associated result, it will free up the used
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space.
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</Text>
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</Stack>
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<Stack borderWidth={1} p="8" rounded="lg" spacing={4}>
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<Heading as="h2" fontSize="2xl">
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What happens once I reach the storage limit?
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</Heading>
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<Text>
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When you exceed the storage size included in your plan, you will
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receive a heads up by email. There won't be any immediate
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additional charges and your bots will continue to store new files. If
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you continue to exceed the limit, you will be kindly asked you to
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upgrade your subscription.
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</Text>
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</Stack>
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<Stack borderWidth={1} p="8" rounded="lg" spacing={4}>
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<Heading as="h2" fontSize="2xl">
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Can I cancel or change my subscription any time?
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</Heading>
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<Text>
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Yes, you can cancel, upgrade or downgrade your subscription at any
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time. There is no minimum time commitment or lock-in.
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<br />
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<br />
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When you upgrade or downgrade your subscription, you'll get
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access to the new options right away. Your next invoice will have a
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prorated amount.
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</Text>
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</Stack>
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<Stack borderWidth={1} p="8" rounded="lg" spacing={4}>
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<Heading as="h2" fontSize="2xl">
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Do you offer annual payments?
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</Heading>
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<Text>
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Yes. Starter and Pro plans can be purchased with monthly or annual
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billing.
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<br />
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<br />
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Annual plans are cheaper and give you a 16% discount compared to
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monthly payments. Enterprise plans are only available with annual
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billing.
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</Text>
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</Stack>
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</SimpleGrid>
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</VStack>
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)
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