import { Heading, VStack, SimpleGrid, Stack, Text } from '@chakra-ui/react' export const Faq = () => ( Frequently asked questions What is considered a monthly chat? A chat is counted whenever a user starts a discussion. It is independant of the number of messages he sends and receives. For example if a user starts a discussion and sends 10 messages to the bot, it will count as 1 chat. If the user chats again later and its session is remembered, it will not be counted as a new chat.

An easy way to think about it: 1 chat equals to a row in your Results table
What happens once I reach the monthly chats limit? You will receive a heads up email when you reach 80% of your monthly limit. Once you have reached the limit, you will receive another email alert. Your bots will continue to run. You will be kindly asked to upgrade your subscription. If you don't provide an answer after ~48h, your bots will be closed for the remaining of the month. For a FREE workspace, If you exceed 600 chats, your bots will be automatically closed. What is considered as storage? You accumulate storage for every file that your user upload into your bot. If you delete the associated result, it will free up the used space. What happens once I reach the storage limit? When you exceed the storage size included in your plan, you will receive a heads up by email. There won't be any immediate additional charges and your bots will continue to store new files. If you continue to exceed the limit, you will be kindly asked you to upgrade your subscription. Can I cancel or change my subscription any time? Yes, you can cancel, upgrade or downgrade your subscription at any time. There is no minimum time commitment or lock-in.

When you upgrade or downgrade your subscription, you'll get access to the new options right away. Your next invoice will have a prorated amount.
Do you offer annual payments? Yes. Starter and Pro plans can be purchased with monthly or annual billing.

Annual plans are cheaper and give you a 16% discount compared to monthly payments. Enterprise plans are only available with annual billing.
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