import { Heading, VStack, Stack, Text, Wrap, WrapItem } from '@chakra-ui/react' export const Faq = () => ( Frequently asked questions What is considered a monthly chat? A chat is counted whenever a user starts a discussion. It is independant of the number of messages he sends and receives. For example if a user starts a discussion and sends 10 messages to the bot, it will count as 1 chat. If the user chats again later and its session is remembered, it will not be counted as a new chat.

An easy way to think about it: 1 chat equals to a row in your Results table
What happens once I reach the included chats limit? That's amazing, your bots are working full speed. 🚀

You will first receive a heads up email when you reach 80% of your included limit. Once you have reached 100%, you will receive another email notification.

After that, your chat limit be automatically upgraded to the next tier.
Can I cancel or change my subscription any time? Yes, you can cancel, upgrade or downgrade your subscription at any time. There is no minimum time commitment or lock-in.

When you upgrade or downgrade your subscription, you'll get access to the new options right away. Your next invoice will have a prorated amount.
Do you offer annual payments? No, because subscriptions pricing is based on chats usage, we can only offer monthly plans.
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