{ "id": "clesntjqu00011a4xkgffc3p0", "version": "3", "createdAt": "2023-03-03T14:57:41.430Z", "updatedAt": "2023-03-03T16:14:29.268Z", "icon": "⭐", "name": "NPS Survey", "folderId": null, "groups": [ { "id": "yu8qfeteutmum1ghb0wqshu9", "title": "Start", "blocks": [ { "id": "up8jk4o8xvbfqtzyd63hsrm5", "type": "start", "label": "Start", "groupId": "yu8qfeteutmum1ghb0wqshu9", "outgoingEdgeId": "qtd5p5sya9w8yoknvbhy493i" } ], "graphCoordinates": { "x": 0, "y": 0 } }, { "id": "g7l1tc86ty1r6x0yn0r2g1xo", "title": "Intro", "blocks": [ { "id": "vep990mmfbe64nqczp66xebw", "type": "text", "content": { "html": "
Hey! 👋
", "richText": [{ "type": "p", "children": [{ "text": "Hey! 👋" }] }], "plainText": "Hey! 👋" }, "groupId": "g7l1tc86ty1r6x0yn0r2g1xo" }, { "id": "u1oeokc5j8bzwi4lwqyf7c8q", "type": "text", "content": { "html": "
Since you are part of our daily users, can I ask you 2 questions?
", "richText": [ { "type": "p", "children": [ { "text": "Since you are part of our daily users, can I ask you " }, { "bold": true, "text": "2 questions" }, { "text": "?" } ] } ], "plainText": "Since you are part of our daily users, can I ask you 2 questions?" }, "groupId": "g7l1tc86ty1r6x0yn0r2g1xo" }, { "id": "d3asw3zs2gahpxs3usun6lm5", "type": "choice input", "items": [ { "id": "wvjhc2vrkqy8512y0wvmciex", "type": 0, "blockId": "d3asw3zs2gahpxs3usun6lm5", "content": "Sure!", "outgoingEdgeId": "sjeyoptun1yu805ry37je1ni" } ], "groupId": "g7l1tc86ty1r6x0yn0r2g1xo", "options": { "buttonLabel": "Send", "isMultipleChoice": false } } ], "graphCoordinates": { "x": 8.6484375, "y": 168.64453125 } }, { "id": "xgqei015z6d58gefpviz8053", "title": "Recommendation", "blocks": [ { "id": "jcp3qhpb4wf95g0ylrp4e8zb", "type": "text", "content": { "html": "
How likely will you recommend our product to a friend or colleague?
", "richText": [ { "type": "p", "children": [ { "text": "How likely will you recommend our product" }, { "bold": true, "text": " " }, { "text": "to a friend or colleague?" } ] } ], "plainText": "How likely will you recommend our product to a friend or colleague?" }, "groupId": "xgqei015z6d58gefpviz8053" }, { "id": "bfvv74k8oz57kaqeqek3uen7", "type": "rating input", "groupId": "xgqei015z6d58gefpviz8053", "options": { "labels": { "left": "Very unlikely", "right": "Very likely", "button": "Send" }, "length": 10, "buttonType": "Numbers", "customIcon": { "isEnabled": false }, "variableId": "vwqc8tzl0380h30vxh07fekmm", "isOneClickSubmitEnabled": true } }, { "id": "z76m5qjuy15sa6b0p1re0nkp", "type": "Condition", "items": [ { "id": "xy6ni2aj5dxys27itzbtvdzw", "type": 1, "blockId": "z76m5qjuy15sa6b0p1re0nkp", "content": { "comparisons": [ { "id": "r7s1l7ljsv7ugnbaz4u3gy5a", "value": "8", "variableId": "vwqc8tzl0380h30vxh07fekmm", "comparisonOperator": "Greater than" } ], "logicalOperator": "AND" }, "outgoingEdgeId": "zug5c4jy98sywgp1amtms6oc" }, { "id": "vrhf4u4dt6u146eywqybgrk2", "type": 1, "blockId": "z76m5qjuy15sa6b0p1re0nkp", "content": { "comparisons": [ { "id": "chowr4hsu9butjlwo0ul874g", "value": "6", "variableId": "vwqc8tzl0380h30vxh07fekmm", "comparisonOperator": "Greater than" } ], "logicalOperator": "AND" }, "outgoingEdgeId": "qb38wjfqzksaujoppzrrto25" } ], "groupId": "xgqei015z6d58gefpviz8053", "outgoingEdgeId": "niec249stbfa2obm9mkd1pgw" } ], "graphCoordinates": { "x": 368.4088194304369, "y": 168.5078125 } }, { "id": "rp2r31gn1w5t1aeej96bhjj3", "title": "Good", "blocks": [ { "id": "izehojk23xug74tylpm0wbib", "type": "text", "content": { "html": "
I'm glad to hear that 😍
", "richText": [ { "type": "p", "children": [{ "text": "I'm glad to hear that 😍" }] } ], "plainText": "I'm glad to hear that 😍" }, "groupId": "rp2r31gn1w5t1aeej96bhjj3" }, { "id": "qj3e1cxwjub800r6g3lfa4ei", "type": "text", "content": { "html": "
Could you tell us why?
", "richText": [ { "type": "p", "children": [{ "text": "Could you tell us why?" }] } ], "plainText": "Could you tell us why?" }, "groupId": "rp2r31gn1w5t1aeej96bhjj3", "outgoingEdgeId": "hycn6wx0j9ug4wf5vzz9aytx" } ], "graphCoordinates": { "x": 1089.022509866445, "y": 366.18359375 } }, { "id": "sk1n3wpfit3uvfrh42fgcykm", "title": "Why?", "blocks": [ { "id": "ro6a6dt7j3x99unduh5jm6an", "type": "text input", "groupId": "sk1n3wpfit3uvfrh42fgcykm", "options": { "isLong": true, "labels": { "button": "Send", "placeholder": "Type your answer..." } }, "outgoingEdgeId": "y6gsa6pjrfeu8zi6evtzirs1" } ], "graphCoordinates": { "x": 1448.80078125, "y": 435.79296875 } }, { "id": "qj9qgsbfv6u1f5oe1bjnwnu9", "title": "Bad", "blocks": [ { "id": "ou7airondk1mxm4inzzyyr1x", "type": "text", "content": { "html": "
Could you tell us what went wrong?
", "richText": [ { "type": "p", "children": [{ "text": "Could you tell us what went wrong?" }] } ], "plainText": "Could you tell us what went wrong?" }, "groupId": "qj9qgsbfv6u1f5oe1bjnwnu9", "outgoingEdgeId": "glj5ishgke8i6s6eyjnmbel1" } ], "graphCoordinates": { "x": 1089.9140625, "y": 574.9296875 } }, { "id": "tavt0nuh54ck1hvq74kt74vf", "title": "Set type", "blocks": [ { "id": "vdythdfi91vr47ipbfalddc6", "type": "Set variable", "groupId": "tavt0nuh54ck1hvq74kt74vf", "options": { "variableId": "vcgkjbh8intf2cql1oteyj4mu", "expressionToEvaluate": "Promoter" }, "outgoingEdgeId": "r74zv3gamsln3dbmp1gvxpa2" } ], "graphCoordinates": { "x": 740.34375, "y": 319.4375 } }, { "id": "e887eoxfamv45hj8bz47jize", "title": "Set type", "blocks": [ { "id": "w40rjuv0avoetpdj6l5nbiz6", "type": "Set variable", "groupId": "e887eoxfamv45hj8bz47jize", "options": { "variableId": "vcgkjbh8intf2cql1oteyj4mu", "expressionToEvaluate": "Neutral" }, "outgoingEdgeId": "x62wj4inzidyj03ktiyu0g81" } ], "graphCoordinates": { "x": 738.046875, "y": 480.91015625 } }, { "id": "z4qtvedlz3mzcj4jdnfet2dc", "title": "Set type", "blocks": [ { "id": "melr0p8nxssxe1qyat748uyy", "type": "Set variable", "groupId": "z4qtvedlz3mzcj4jdnfet2dc", "options": { "variableId": "vcgkjbh8intf2cql1oteyj4mu", "expressionToEvaluate": "Detractor" }, "outgoingEdgeId": "q5xllqzy4x1q3tdvpr1piwgi" } ], "graphCoordinates": { "x": 738.5078125, "y": 635.96484375 } }, { "id": "l7fupza0yi6os0ix6heyd7jz", "title": "Final segmentation", "blocks": [ { "id": "z4gsshsckqdu6m1umartgxgb", "type": "Condition", "items": [ { "id": "vd6ls562brvt5kld746ao63x", "type": 1, "blockId": "z4gsshsckqdu6m1umartgxgb", "content": { "comparisons": [ { "id": "gclfcip3hr0p4vzk5o8n60ru", "value": "Promoter", "variableId": "vcgkjbh8intf2cql1oteyj4mu", "comparisonOperator": "Equal to" } ], "logicalOperator": "AND" }, "outgoingEdgeId": "fcels3dp2kabntjscmirxtl7" }, { "id": "vey2i7kouphj3dgzz1rtwuxb", "type": 1, "blockId": "z4gsshsckqdu6m1umartgxgb", "content": { "comparisons": [ { "id": "p7shnc0g3b377oip57r7xneq", "value": "Neutral", "variableId": "vcgkjbh8intf2cql1oteyj4mu", "comparisonOperator": "Equal to" } ], "logicalOperator": "AND" }, "outgoingEdgeId": "jyen1rcq5cxek118gkio0u6d" }, { "id": "cdi4c43wbyi3ajdns5klfg1g", "type": 1, "blockId": "z4gsshsckqdu6m1umartgxgb", "content": { "comparisons": [ { "id": "iy13qo2guletobbkauklye7a", "value": "Detractor", "variableId": "vcgkjbh8intf2cql1oteyj4mu", "comparisonOperator": "Equal to" } ], "logicalOperator": "AND" }, "outgoingEdgeId": "jjymvdpeyfqu2qpo6hh2zxeo" } ], "groupId": "l7fupza0yi6os0ix6heyd7jz" } ], "graphCoordinates": { "x": 1777.5859375, "y": 396.8453917968819 } }, { "id": "pp1ncsdaki07pfq5pjl53v6r", "title": "Capterra?", "blocks": [ { "id": "eixinwxcgsng6v8blw6jdgwy", "type": "text", "content": { "html": "
Thank you! 🙏
", "richText": [ { "type": "p", "children": [{ "text": "Thank you! 🙏" }] } ], "plainText": "Thank you! 🙏" }, "groupId": "pp1ncsdaki07pfq5pjl53v6r" }, { "id": "cjqu4wje2zr8i5ehivxv5567", "type": "text", "content": { "html": "
Would you be ok to leave a review on Capterra?
", "richText": [ { "type": "p", "children": [ { "text": "Would you be ok to leave a review on Capterra?" } ] } ], "plainText": "Would you be ok to leave a review on Capterra?" }, "groupId": "pp1ncsdaki07pfq5pjl53v6r" }, { "id": "v9pf4n5kcwon4g0yvwwc6vk3", "type": "choice input", "items": [ { "id": "y34d4iij8y9qrt28y240x7vm", "type": 0, "blockId": "v9pf4n5kcwon4g0yvwwc6vk3", "content": "Sure!", "outgoingEdgeId": "lw33kviri91z1mvxb87kaew0" }, { "id": "l7txnq6jtm0niynklcpzb21u", "type": 0, "blockId": "v9pf4n5kcwon4g0yvwwc6vk3", "content": "Maybe later", "outgoingEdgeId": "wjcvbnj1drs6if1p21a8yokf" } ], "groupId": "pp1ncsdaki07pfq5pjl53v6r", "options": { "buttonLabel": "Send", "isMultipleChoice": false } } ], "graphCoordinates": { "x": 2160.71875, "y": 69.58984375 } }, { "id": "znljx8q0q2ggih0ipu28ryby", "title": "Bye cheerful", "blocks": [ { "id": "m1my2b6gqq2hgfecw1vs2vcm", "type": "text", "content": { "html": "
Thank you for taking the time to answer!
", "richText": [ { "type": "p", "children": [ { "text": "Thank you for taking the time to answer!" } ] } ], "plainText": "Thank you for taking the time to answer!" }, "groupId": "znljx8q0q2ggih0ipu28ryby" }, { "id": "fyl3k7qc6jdmc8t38b9wkcrh", "type": "text", "content": { "html": "
Have a beautiful day!
", "richText": [ { "type": "p", "children": [{ "text": "Have a beautiful day!" }] } ], "plainText": "Have a beautiful day!" }, "groupId": "znljx8q0q2ggih0ipu28ryby" }, { "id": "qobvos2ihgxb8e729ur8b2rv", "type": "image", "content": { "url": "https://media3.giphy.com/media/qC2REWsp3fQ1v2mm74/giphy.gif?cid=fe3852a38k350b15tly68dp7plh5iskmlonklrofvce975cq&rid=giphy.gif&ct=g" }, "groupId": "znljx8q0q2ggih0ipu28ryby" } ], "graphCoordinates": { "x": 2167.5702741747837, "y": 543.712381679639 } }, { "id": "vvbtgh5ptk49shyjn3zn6d71", "title": "Bye sad", "blocks": [ { "id": "dfisk4xq8csn0t2aute6hbsd", "type": "text", "content": { "html": "
Sorry that your experience hasn't been amazing 🙁
", "richText": [ { "type": "p", "children": [ { "text": "Sorry that your experience hasn't been amazing 🙁" } ] } ], "plainText": "Sorry that your experience hasn't been amazing 🙁" }, "groupId": "vvbtgh5ptk49shyjn3zn6d71" }, { "id": "u6vs0akagfjg63zq8z1rcc14", "type": "text", "content": { "html": "
Here is a promo code if you'd like to give our product another chance: PROMO123
", "richText": [ { "type": "p", "children": [ { "text": "Here is a promo code if you'd like to give our product another chance: " }, { "bold": true, "text": "PROMO123" } ] } ], "plainText": "Here is a promo code if you'd like to give our product another chance: PROMO123" }, "groupId": "vvbtgh5ptk49shyjn3zn6d71" }, { "id": "lfk1wt96u8yrtfkof6lrianc", "type": "image", "content": { "url": "https://media1.giphy.com/media/kaBU6pgv0OsPHz2yxy/giphy-downsized.gif?cid=fe3852a30aonhd3he63idx7116fsc1sydsan2ggr9uq4hs9j&rid=giphy-downsized.gif&ct=g" }, "groupId": "vvbtgh5ptk49shyjn3zn6d71" } ], "graphCoordinates": { "x": 2173.3666038645347, "y": 949.7063235658585 } }, { "id": "mwfu8ot0z37zfq2fbo5rcyrl", "title": "Redirect Capterra", "blocks": [ { "id": "cd8ftyg6tkjggncxuo242u3j", "type": "text", "content": { "html": "
Amazing 🤩
", "richText": [ { "type": "p", "children": [{ "text": "Amazing 🤩" }] } ], "plainText": "Amazing 🤩" }, "groupId": "mwfu8ot0z37zfq2fbo5rcyrl" }, { "id": "nigypz7fhnt07440o0829o81", "type": "text", "content": { "html": "
Let me take you there...
", "richText": [ { "type": "p", "children": [{ "text": "Let me take you there..." }] } ], "plainText": "Let me take you there..." }, "groupId": "mwfu8ot0z37zfq2fbo5rcyrl" }, { "id": "xr1or6dcptogabyvv6zepmw8", "type": "Wait", "groupId": "mwfu8ot0z37zfq2fbo5rcyrl", "options": { "secondsToWaitFor": "1" } }, { "id": "bfyw1eabougkp2aqlrcrf6lz", "type": "Redirect", "groupId": "mwfu8ot0z37zfq2fbo5rcyrl", "options": { "url": "https://www.capterra.com/p/233968/Typebot/", "isNewTab": false } } ], "graphCoordinates": { "x": 2531.28515625, "y": 300.828125 } } ], "variables": [ { "id": "vwqc8tzl0380h30vxh07fekmm", "name": "Recommend rate" }, { "id": "vcgkjbh8intf2cql1oteyj4mu", "name": "Type" } ], "edges": [ { "id": "qtd5p5sya9w8yoknvbhy493i", "to": { "groupId": "g7l1tc86ty1r6x0yn0r2g1xo" }, "from": { "blockId": "up8jk4o8xvbfqtzyd63hsrm5", "groupId": "yu8qfeteutmum1ghb0wqshu9" } }, { "id": "glj5ishgke8i6s6eyjnmbel1", "to": { "groupId": "sk1n3wpfit3uvfrh42fgcykm" }, "from": { "blockId": "ou7airondk1mxm4inzzyyr1x", "groupId": "qj9qgsbfv6u1f5oe1bjnwnu9" } }, { "id": "hycn6wx0j9ug4wf5vzz9aytx", "to": { "groupId": "sk1n3wpfit3uvfrh42fgcykm" }, "from": { "blockId": "qj3e1cxwjub800r6g3lfa4ei", "groupId": "rp2r31gn1w5t1aeej96bhjj3" } }, { "id": "zug5c4jy98sywgp1amtms6oc", "to": { "groupId": "tavt0nuh54ck1hvq74kt74vf" }, "from": { "itemId": "xy6ni2aj5dxys27itzbtvdzw", "blockId": "z76m5qjuy15sa6b0p1re0nkp", "groupId": "xgqei015z6d58gefpviz8053" } }, { "id": "niec249stbfa2obm9mkd1pgw", "to": { "groupId": "z4qtvedlz3mzcj4jdnfet2dc" }, "from": { "blockId": "z76m5qjuy15sa6b0p1re0nkp", "groupId": "xgqei015z6d58gefpviz8053" } }, { "id": "qb38wjfqzksaujoppzrrto25", "to": { "groupId": "e887eoxfamv45hj8bz47jize" }, "from": { "itemId": "vrhf4u4dt6u146eywqybgrk2", "blockId": "z76m5qjuy15sa6b0p1re0nkp", "groupId": "xgqei015z6d58gefpviz8053" } }, { "id": "r74zv3gamsln3dbmp1gvxpa2", "to": { "groupId": "rp2r31gn1w5t1aeej96bhjj3" }, "from": { "blockId": "vdythdfi91vr47ipbfalddc6", "groupId": "tavt0nuh54ck1hvq74kt74vf" } }, { "id": "x62wj4inzidyj03ktiyu0g81", "to": { "blockId": "qj3e1cxwjub800r6g3lfa4ei", "groupId": "rp2r31gn1w5t1aeej96bhjj3" }, "from": { "blockId": "w40rjuv0avoetpdj6l5nbiz6", "groupId": "e887eoxfamv45hj8bz47jize" } }, { "id": "q5xllqzy4x1q3tdvpr1piwgi", "to": { "groupId": "qj9qgsbfv6u1f5oe1bjnwnu9" }, "from": { "blockId": "melr0p8nxssxe1qyat748uyy", "groupId": "z4qtvedlz3mzcj4jdnfet2dc" } }, { "id": "y6gsa6pjrfeu8zi6evtzirs1", "to": { "groupId": "l7fupza0yi6os0ix6heyd7jz" }, "from": { "blockId": "ro6a6dt7j3x99unduh5jm6an", "groupId": "sk1n3wpfit3uvfrh42fgcykm" } }, { "id": "jjymvdpeyfqu2qpo6hh2zxeo", "to": { "groupId": "vvbtgh5ptk49shyjn3zn6d71" }, "from": { "itemId": "cdi4c43wbyi3ajdns5klfg1g", "blockId": "z4gsshsckqdu6m1umartgxgb", "groupId": "l7fupza0yi6os0ix6heyd7jz" } }, { "id": "jyen1rcq5cxek118gkio0u6d", "to": { "groupId": "znljx8q0q2ggih0ipu28ryby" }, "from": { "itemId": "vey2i7kouphj3dgzz1rtwuxb", "blockId": "z4gsshsckqdu6m1umartgxgb", "groupId": "l7fupza0yi6os0ix6heyd7jz" } }, { "id": "wjcvbnj1drs6if1p21a8yokf", "to": { "groupId": "znljx8q0q2ggih0ipu28ryby" }, "from": { "itemId": "l7txnq6jtm0niynklcpzb21u", "blockId": "v9pf4n5kcwon4g0yvwwc6vk3", "groupId": "pp1ncsdaki07pfq5pjl53v6r" } }, { "id": "lw33kviri91z1mvxb87kaew0", "to": { "groupId": "mwfu8ot0z37zfq2fbo5rcyrl" }, "from": { "itemId": "y34d4iij8y9qrt28y240x7vm", "blockId": "v9pf4n5kcwon4g0yvwwc6vk3", "groupId": "pp1ncsdaki07pfq5pjl53v6r" } }, { "id": "sjeyoptun1yu805ry37je1ni", "to": { "groupId": "xgqei015z6d58gefpviz8053" }, "from": { "itemId": "wvjhc2vrkqy8512y0wvmciex", "blockId": "d3asw3zs2gahpxs3usun6lm5", "groupId": "g7l1tc86ty1r6x0yn0r2g1xo" } }, { "id": "fcels3dp2kabntjscmirxtl7", "to": { "groupId": "pp1ncsdaki07pfq5pjl53v6r" }, "from": { "itemId": "vd6ls562brvt5kld746ao63x", "blockId": "z4gsshsckqdu6m1umartgxgb", "groupId": "l7fupza0yi6os0ix6heyd7jz" } } ], "theme": { "chat": { "inputs": { "color": "#303235", "backgroundColor": "#FFFFFF", "placeholderColor": "#9095A0" }, "buttons": { "color": "#FFFFFF", "backgroundColor": "#0042DA" }, "hostAvatar": { "isEnabled": true }, "hostBubbles": { "color": "#303235", "backgroundColor": "#F7F8FF" }, "guestBubbles": { "color": "#FFFFFF", "backgroundColor": "#FF8E21" } }, "general": { "font": "Open Sans", "background": { "type": "Color", "content": "#ffffff" } } }, "settings": { "general": { "isBrandingEnabled": true, "isInputPrefillEnabled": true, "isResultSavingEnabled": true, "isHideQueryParamsEnabled": true, "isNewResultOnRefreshEnabled": true }, "metadata": { "description": "Build beautiful conversational forms and embed them directly in your applications without a line of code. Triple your response rate and collect answers that has more value compared to a traditional form." }, "typingEmulation": { "speed": 300, "enabled": true, "maxDelay": 1.5 } }, "publicId": null, "customDomain": null, "workspaceId": "proWorkspace", "resultsTablePreferences": null, "isArchived": false, "isClosed": false }