(whatsapp) Improve WhatsApp preview management

Closes #800
This commit is contained in:
Baptiste Arnaud
2023-09-19 11:53:18 +02:00
parent 2ce63f5d06
commit f626c9867c
29 changed files with 830 additions and 681 deletions

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@@ -200,22 +200,54 @@ In order to be able to test your bot on WhatsApp from the Preview drawer, you ne
<details><summary><h4>Requirements</h4></summary>
<p>
1. Make sure you have [created a WhatsApp Business Account](https://developers.facebook.com/docs/whatsapp/cloud-api/get-started#set-up-developer-assets).
2. Go to your [System users page](https://business.facebook.com/settings/system-users) and create a new system user that has access to the related.
### Create a Facebook Business account
1. Head over to https://business.facebook.com and log in
2. Create a new business account on the left side bar
:::note
It is possible that Meta directly restricts your newly created Business account. In that case, make sure to verify your identity to proceed.
:::
### Create a Meta app
1. Head over to https://developers.facebook.com/apps
2. Click on Create App
3. Give it any name and select `Business` type
4. Select your newly created Business Account
5. On the app page, set up the `WhatsApp` product
### Get the System User token
1. Go to your [System users page](https://business.facebook.com/settings/system-users) and create a new system user that has access to the related.
- Token expiration: `Never`
- Available Permissions: `whatsapp_business_messaging`, `whatsapp_business_management`
3. The generated token will be used as `META_SYSTEM_USER_TOKEN` in your viewer configuration.
4. Click on `Add assets`. Under `Apps`, look for your app, select it and check `Manage app`
5. Go to your WhatsApp Dev Console
2. The generated token will be used as `META_SYSTEM_USER_TOKEN` in your viewer configuration.
3. Click on `Add assets`. Under `Apps`, look for your app, select it and check `Manage app`
### Get the phone number ID
1. Go to your WhatsApp Dev Console
<img src="/img/whatsapp/dev-console.png" alt="WhatsApp dev console" />
6. Add your phone number by clicking on the `Add phone number` button.
7. Select the newly created phone number in the `From` dropdown list. This will be used as `WHATSAPP_PREVIEW_FROM_PHONE_NUMBER_ID` in your viewer configuration.
8. Head over to `Quickstart > Configuration`. Edit the webhook URL to `$NEXT_PUBLIC_VIEWER_URL/api/v1/whatsapp/preview/webhook`. Set the Verify token to `$ENCRYPTION_SECRET` and click on `Verify and save`.
9. Add the `messages` webhook field.
2. Add your phone number by clicking on the `Add phone number` button.
3. Select the newly created phone number in the `From` dropdown list and you will see right below the associated `Phone number ID` This will be used as `WHATSAPP_PREVIEW_FROM_PHONE_NUMBER_ID` in your viewer configuration.
### Set up the webhook
1. Head over to `Quickstart > Configuration`. Edit the webhook URL to `$NEXTAUTH_URL/api/v1/whatsapp/preview/webhook`. Set the Verify token to `$ENCRYPTION_SECRET` and click on `Verify and save`.
2. Add the `messages` webhook field.
### Set up the message template
1. Head over to `Messaging > Message Templates` and click on `Create Template`
2. Select the `Utility` category
3. Give it a name that corresponds to your `WHATSAPP_PREVIEW_TEMPLATE_NAME` configuration.
4. Select the language that corresponds to your `WHATSAPP_PREVIEW_TEMPLATE_LANG` configuration.
5. You can format it as you'd like. The user will just have to send a message to start the preview.
</p></details>
@@ -223,6 +255,8 @@ In order to be able to test your bot on WhatsApp from the Preview drawer, you ne
| ------------------------------------- | ------- | ------------------------------------------------------- |
| META_SYSTEM_USER_TOKEN | | The system user token used to send WhatsApp messages |
| WHATSAPP_PREVIEW_FROM_PHONE_NUMBER_ID | | The phone number ID from which the message will be sent |
| WHATSAPP_PREVIEW_TEMPLATE_NAME | | The preview start template message name |
| WHATSAPP_PREVIEW_TEMPLATE_LANG | en | The preview start template message name |
## Others