diff --git a/packages/bot-engine/whatsapp/downloadMedia.ts b/packages/bot-engine/whatsapp/downloadMedia.ts
index d89abceec..ecfde8e3e 100644
--- a/packages/bot-engine/whatsapp/downloadMedia.ts
+++ b/packages/bot-engine/whatsapp/downloadMedia.ts
@@ -24,6 +24,8 @@ export const downloadMedia = async ({
         .get(url, {
           headers: {
             Authorization: `Bearer ${systemUserAccessToken}`,
+            'User-Agent':
+              'Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)',
           },
         })
         .arrayBuffer()