From 3d4f90de16b763e723c5ae8ab720c6a32b4153ef Mon Sep 17 00:00:00 2001 From: Baptiste Arnaud Date: Mon, 21 Mar 2022 12:31:05 +0100 Subject: [PATCH] =?UTF-8?q?docs:=20=F0=9F=93=9D=20Add=20"Human=20takeover"?= =?UTF-8?q?=20faq?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- apps/docs/docs/faq.md | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/apps/docs/docs/faq.md b/apps/docs/docs/faq.md index dfb450bb5..10bafac0b 100644 --- a/apps/docs/docs/faq.md +++ b/apps/docs/docs/faq.md @@ -22,3 +22,9 @@ It is also built a more powerful and scalable infrastructure that unlocks many p Try to click again on the “Create my account” button on the email I sent you (with subject "Unlock your Typebot 2.0 plan"). It should unlock your plan. Otherwise, shoot an email to support@typebot.io with the email associated to your v1 account. + +## Is human takeover is available on Typebot? + +No, Typebot is specifically built for async chats. I believe Live Chat is a whole other product. + +You can still implement great customer support with Typebot by using a ticketing system such as [Freshdesk](https://freshdesk.com/) or [Zendesk](https://www.zendesk.com/). You can create a ticket each time your user answers the bot.