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📝 Update About page content

Closes #757
This commit is contained in:
Baptiste Arnaud
2023-09-29 18:25:08 +02:00
parent f016072e3e
commit 129f5582db

View File

@ -1,11 +1,9 @@
import { Stack, Text, Box, Flex, Heading } from '@chakra-ui/react'
import { Stack, Text, Flex, Heading, List, ListItem } from '@chakra-ui/react'
import { Header } from 'components/common/Header/Header'
import { SocialMetaTags } from 'components/common/SocialMetaTags'
import React from 'react'
import selfie from '../public/images/selfie.png'
import Image from 'next/image'
import { Footer } from 'components/common/Footer'
import { TextLink } from 'components/common/TextLink'
import { EndCta } from 'components/Homepage/EndCta'
const AboutPage = () => {
return (
@ -21,58 +19,85 @@ const AboutPage = () => {
textAlign="justify"
>
<Flex w="full">
<Heading as="h1">Typebot&apos;s story</Heading>
<Heading as="h1">Why Typebot?</Heading>
</Flex>
<Text>
Typebot&apos;s team is composed of only me, Baptiste Arnaud, a
Software Engineer based in France.
</Text>
<Flex w="full" justify="center">
<Box as="figure" maxW="200px">
<Image src={selfie} alt="selfie" />
</Box>
</Flex>
<Text>
I&apos;m passionate about great product UX and, during the first COVID
lockdown, I decided to create my own Typeform alternative.
</Text>
<Text>
Typebot was launched in July 2020. It is completely independent,
self-funded, and bootstrapped. At the current stage, I&apos;m not
interested in raising funds or taking investments.
I&apos;m Baptiste, 28 years old. I&apos;m a software product engineer.
I am passionated about great user experiences and beautiful
interfaces.
</Text>
<Text>
Because I love open-source SaaS, I decided in early 2022, alongside
the launch of a major 2.0 release, to open-source the project
entirely. Anyone can now read the source code and contribute to the
project. You can also self-host your own version of Typebot on your
server.
This is why I&apos;ve started working on Typebot, 3 years ago. It is
my attempt on a great chatbot builder.
</Text>
<Text>
With Typebot, I want to create the best bot-building experience. My
goal is to empower you as a user and help you build great user
experiences. Also, privacy comes first. While using Typebot, you
aren&apos;t tracked by some third-party analytics tool.
In France, people don&apos;t like chatbots. They always think about it
as the guard before getting the chance to talk to a human. You ask a
question to a robot and it tries to understand what you&apos;re saying
and help, but it does not a great job at this. (now, it is maybe not
that accurate since the rise of LLMs)
</Text>
<Text>But I think we undervalue the potential of chatbots.</Text>
<Text>
You chat with friends, colleagues and family on messaging platform
daily. You are used and you like this chat experience. That&apos;s why
businesses need to leverage this, it&apos;s a place where conversion
is high.
</Text>
<Text>
I&apos;m working hard on making a living from Typebot with a simple
business model: <br />
<br /> You can use the tool for free but your forms will contain a
&quot;Made with Typebot&quot; small badge that potentially gets people
to know about the product. If you want to remove it and also have
access to other advanced features, you have to subscribe for $39 per
month.
In an ideal world, a user should be able to chat with a human from a
company and have an instant answer. The problem is that it is
synchronous, time-consuming and it requires a huge customer support
team working 24/7. It doesn&apos;t scale at all. Waiting for an answer
from a human impacts the customer experience.
</Text>
<Text>
If you have any questions, feel free to reach out to me at{' '}
<TextLink href={'mailto:support@typebot.io'}>
support@typebot.io
</TextLink>
Chatbots are a solution. You can chat with your customers, at scale.
</Text>
<Text>
But, when built incorrectly, chatbots can be detrimental to your user
experience. Most solutions out there focus on customer support. It can
be so much more.
</Text>
<Text>A great chatbot should:</Text>
<List listStyleType="initial">
<ListItem>Provide a customised experience to the user</ListItem>
<ListItem>
Have a great user interface and beautiful animations
</ListItem>
<ListItem>Feel native to the business brand</ListItem>
<ListItem>Provide what the user is looking for</ListItem>
</List>
<Text>
A chatbot is not necessarily tied to customer support. It can also do:
</Text>
<List listStyleType="initial">
<ListItem>Lead generation and qualification</ListItem>
<ListItem>Quizzes</ListItem>
<ListItem>Surveys</ListItem>
<ListItem>User onboarding</ListItem>
<ListItem>Product presentation</ListItem>
<ListItem>Registrations (newsletter, waiting list)</ListItem>
</List>
<Text>
To build that kind of chatbots, you need a tool that gives you enough
freedom to closely tie it to your business logic. The build experience
should be a reliable and fun experience. You also need a space where
you can analyse your results so that you can incrementally improve
your bots.
</Text>
<Text>This is what Typebot provides.</Text>
<Text>
I&apos;ve built this tool by focusing on user empowering. Typebot is
extremely flexible and provides the building blocks to create great
chat experiences. Often times, the more freedom you give to the user,
the less intuitive the tool become. I try not to fall into that trap
with Typebot by providing the best defaults for each option. I also
try to help you learn master the tool with good templates and video
tutorials.
</Text>
</Stack>
<EndCta />
<Footer />
</div>
)