@ -1,11 +1,9 @@
|
||||
import { Stack, Text, Box, Flex, Heading } from '@chakra-ui/react'
|
||||
import { Stack, Text, Flex, Heading, List, ListItem } from '@chakra-ui/react'
|
||||
import { Header } from 'components/common/Header/Header'
|
||||
import { SocialMetaTags } from 'components/common/SocialMetaTags'
|
||||
import React from 'react'
|
||||
import selfie from '../public/images/selfie.png'
|
||||
import Image from 'next/image'
|
||||
import { Footer } from 'components/common/Footer'
|
||||
import { TextLink } from 'components/common/TextLink'
|
||||
import { EndCta } from 'components/Homepage/EndCta'
|
||||
|
||||
const AboutPage = () => {
|
||||
return (
|
||||
@ -21,58 +19,85 @@ const AboutPage = () => {
|
||||
textAlign="justify"
|
||||
>
|
||||
<Flex w="full">
|
||||
<Heading as="h1">Typebot's story</Heading>
|
||||
<Heading as="h1">Why Typebot?</Heading>
|
||||
</Flex>
|
||||
|
||||
<Text>
|
||||
Typebot's team is composed of only me, Baptiste Arnaud, a
|
||||
Software Engineer based in France.
|
||||
</Text>
|
||||
<Flex w="full" justify="center">
|
||||
<Box as="figure" maxW="200px">
|
||||
<Image src={selfie} alt="selfie" />
|
||||
</Box>
|
||||
</Flex>
|
||||
|
||||
<Text>
|
||||
I'm passionate about great product UX and, during the first COVID
|
||||
lockdown, I decided to create my own Typeform alternative.
|
||||
</Text>
|
||||
|
||||
<Text>
|
||||
Typebot was launched in July 2020. It is completely independent,
|
||||
self-funded, and bootstrapped. At the current stage, I'm not
|
||||
interested in raising funds or taking investments.
|
||||
I'm Baptiste, 28 years old. I'm a software product engineer.
|
||||
I am passionated about great user experiences and beautiful
|
||||
interfaces.
|
||||
</Text>
|
||||
<Text>
|
||||
Because I love open-source SaaS, I decided in early 2022, alongside
|
||||
the launch of a major 2.0 release, to open-source the project
|
||||
entirely. Anyone can now read the source code and contribute to the
|
||||
project. You can also self-host your own version of Typebot on your
|
||||
server.
|
||||
This is why I've started working on Typebot, 3 years ago. It is
|
||||
my attempt on a great chatbot builder.
|
||||
</Text>
|
||||
<Text>
|
||||
With Typebot, I want to create the best bot-building experience. My
|
||||
goal is to empower you as a user and help you build great user
|
||||
experiences. Also, privacy comes first. While using Typebot, you
|
||||
aren't tracked by some third-party analytics tool.
|
||||
In France, people don't like chatbots. They always think about it
|
||||
as the guard before getting the chance to talk to a human. You ask a
|
||||
question to a robot and it tries to understand what you're saying
|
||||
and help, but it does not a great job at this. (now, it is maybe not
|
||||
that accurate since the rise of LLMs)
|
||||
</Text>
|
||||
<Text>But I think we undervalue the potential of chatbots.</Text>
|
||||
<Text>
|
||||
You chat with friends, colleagues and family on messaging platform
|
||||
daily. You are used and you like this chat experience. That's why
|
||||
businesses need to leverage this, it's a place where conversion
|
||||
is high.
|
||||
</Text>
|
||||
<Text>
|
||||
I'm working hard on making a living from Typebot with a simple
|
||||
business model: <br />
|
||||
<br /> You can use the tool for free but your forms will contain a
|
||||
"Made with Typebot" small badge that potentially gets people
|
||||
to know about the product. If you want to remove it and also have
|
||||
access to other advanced features, you have to subscribe for $39 per
|
||||
month.
|
||||
In an ideal world, a user should be able to chat with a human from a
|
||||
company and have an instant answer. The problem is that it is
|
||||
synchronous, time-consuming and it requires a huge customer support
|
||||
team working 24/7. It doesn't scale at all. Waiting for an answer
|
||||
from a human impacts the customer experience.
|
||||
</Text>
|
||||
<Text>
|
||||
If you have any questions, feel free to reach out to me at{' '}
|
||||
<TextLink href={'mailto:support@typebot.io'}>
|
||||
support@typebot.io
|
||||
</TextLink>
|
||||
Chatbots are a solution. You can chat with your customers, at scale.
|
||||
</Text>
|
||||
<Text>
|
||||
But, when built incorrectly, chatbots can be detrimental to your user
|
||||
experience. Most solutions out there focus on customer support. It can
|
||||
be so much more.
|
||||
</Text>
|
||||
<Text>A great chatbot should:</Text>
|
||||
<List listStyleType="initial">
|
||||
<ListItem>Provide a customised experience to the user</ListItem>
|
||||
<ListItem>
|
||||
Have a great user interface and beautiful animations
|
||||
</ListItem>
|
||||
<ListItem>Feel native to the business brand</ListItem>
|
||||
<ListItem>Provide what the user is looking for</ListItem>
|
||||
</List>
|
||||
<Text>
|
||||
A chatbot is not necessarily tied to customer support. It can also do:
|
||||
</Text>
|
||||
<List listStyleType="initial">
|
||||
<ListItem>Lead generation and qualification</ListItem>
|
||||
<ListItem>Quizzes</ListItem>
|
||||
<ListItem>Surveys</ListItem>
|
||||
<ListItem>User onboarding</ListItem>
|
||||
<ListItem>Product presentation</ListItem>
|
||||
<ListItem>Registrations (newsletter, waiting list)</ListItem>
|
||||
</List>
|
||||
<Text>
|
||||
To build that kind of chatbots, you need a tool that gives you enough
|
||||
freedom to closely tie it to your business logic. The build experience
|
||||
should be a reliable and fun experience. You also need a space where
|
||||
you can analyse your results so that you can incrementally improve
|
||||
your bots.
|
||||
</Text>
|
||||
<Text>This is what Typebot provides.</Text>
|
||||
<Text>
|
||||
I've built this tool by focusing on user empowering. Typebot is
|
||||
extremely flexible and provides the building blocks to create great
|
||||
chat experiences. Often times, the more freedom you give to the user,
|
||||
the less intuitive the tool become. I try not to fall into that trap
|
||||
with Typebot by providing the best defaults for each option. I also
|
||||
try to help you learn master the tool with good templates and video
|
||||
tutorials.
|
||||
</Text>
|
||||
</Stack>
|
||||
<EndCta />
|
||||
<Footer />
|
||||
</div>
|
||||
)
|
||||
|
Reference in New Issue
Block a user